Selected Work
Evidence, not just a skills list.
A closer look at how these technologies have actually been used —
designed, piloted, remediated, and rolled out for real
organizations. Filter by domain to explore.
The Rizen Group — Remote IT Delivery
Tayeh Capital Group Microsoft 365 Migration & Transformation
Flagship project: An intensive tenant transition and cutover that reinforced my interest in complex migration work and hands-on troubleshooting. I found the investigation and problem-solving as rewarding as the finished transition.
Kwesi's contribution was remote technology operations — not the
onsite AV, cabling, CCTV, workstation, networking, or
conference-room build-out, which were delivered by other members
of the Rizen team.
Remote-side support for a broader technology transformation,
focused on identity, endpoint, and email security foundations:
- Microsoft 365 tenant separation and migration
- Microsoft Entra ID, identity and access management
- Microsoft Intune enrollment and endpoint policy
- MFA and Conditional Access configuration
- Microsoft Defender security configuration
- SPF, DKIM, and DMARC email authentication
- Mobile application management and security remediation
View The Rizen Group case study →
Microsoft 365Entra IDIntuneDefenderDMARC
The Rizen Group — Client Engagement
Security & Audit Remediation
Worked through a structured remediation program covering identity,
endpoint, and email security posture — turning audit findings into
implemented controls without exposing client-specific findings or
infrastructure.
- Microsoft 365 and Entra ID security hardening
- Intune-managed endpoint compliance and MFA enforcement
- DMARC, SPF, and DKIM implementation for email integrity
- Governance documentation to support compliance posture
- Ongoing operational visibility and reporting
Entra IDIntuneDMARCGovernance
The Rizen Group — Client Engagement
Microsoft Intune MAM Rollout
Delivered a full mobile application management lifecycle for
Android and iOS, protecting corporate data on personal and managed
devices without a heavy-handed enrollment experience.
Design→
Pilot→
Test→
Validate→
Rollout
- App protection policy design for Android and iOS MAM
- Limited pilot group deployment and Company Portal setup
-
Validation and troubleshooting against real device conditions
-
Documentation and change management ahead of company-wide
rollout
IntuneAndroid MAMiOS MAMCompany Portal
The Rizen Group — Client Engagement
IT Service Management Implementation
Stood up a NinjaOne-based ticketing workflow to replace ad-hoc
email support, improving response consistency and giving the team
real operational visibility.
-
Ticket board design with categories, statuses, and assignment
rules
- Shared mailbox integration and email-to-ticket intake
- Domain allow-listing and notification templates
- Routing rules, testing, and production rollout
- Support workflow documentation and change management
NinjaOneITSMShared MailboxProcess Design
Business Applications — Administration & QA
DealCloud Administration & Workflow Troubleshooting
Investigated how business application workflows were expected to behave, what had changed, and where configuration or validation needed attention. The work included duplicate-record review, licensing and access considerations, and integration-related troubleshooting.
My approach was to test the behaviour against the intended workflow, document findings and changes, and maintain a clear path to rollback where appropriate. Client configuration details and credentials are not disclosed.
DealCloudBusiness SystemsQAGovernance
Music & Creative Technology — Artist Campaign Support
Ras Kass — AI-Assisted Creative Production
Developed and refined AI-assisted visual concepts and promotional content supporting artist Ras Kass and music release campaigns. This work combines creative direction, iteration, rollout coordination and an eye for the details that make generated assets consistent and usable.
The same problem-solving mindset applies: identify what the creative output should accomplish, spot what is not working, and refine it until it serves the campaign.
Creative AIContent ProductionMusic Marketing