Kwesi Dukes logoKwesi Dukes

Technology • Music • Legacy

Building systems, creating sound, and leaving something meaningful behind.

Business Analysis Information Systems Business Intelligence Cybersecurity Governance

I'm Kwesi Dukes — Director of IT Solutions (Consulting) at The Rizen Group, working across business systems, cloud, data, and cybersecurity, and building a new chapter from Perth, Western Australia.

Kwesi Dukes professional portrait

About Kwesi

Freedom. Creativity. Innovation. Learning. Service.

I was born in Sumter, South Carolina and spent part of my early life in Atlanta, Georgia before being raised in Irmo and West Columbia, South Carolina. I grew up in the golden era of Saturday morning cartoons, video games, trading cards, comic books, novelties, and competitive basketball.

Technology captured my imagination because I've always been fascinated by communication from a distance and the possibilities it creates. I love building from scratch — from hardware to the GUI — and using computation to solve real problems.

Music has always been part of my story. My father and Bill Pinkney of The Original Drifters shaped my connection to music early, so producing, engineering, and writing became a natural extension of who I am.

Let Go and Let God.

Professional Identity

Technology, systems, data, and governance.

Kwesi Dukes

Director of IT Solutions (Consulting)The Rizen Group · 2025–Present

Read the full story
Business SystemsMicrosoft 365Microsoft Entra IDMicrosoft Intune CybersecurityGovernance, Risk & ComplianceBusiness IntelligencePower BI Cloud TechnologyIdentity & Access ManagementEndpoint ManagementIT Service Management Technology GovernanceSecurity RemediationData AnalyticsAI-Enabled Business Technology
CYBER INTELLIGENCE
  • IDENTITY SECURITY
  • ENDPOINT PROTECTION
  • ZERO TRUST
  • CLOUD SECURITY
  • PATCH MANAGEMENT
  • PHISHING DEFENSE
  • GOVERNANCE & RISK
  • THREAT INTELLIGENCE

Selected Work

Evidence, not just a skills list.

A closer look at how these technologies have actually been used — designed, piloted, remediated, and rolled out for real organizations. Filter by domain to explore.

The Rizen Group — Remote IT Delivery

Tayeh Capital Group Technology Transformation

Kwesi's contribution was remote technology operations — not the onsite AV, cabling, CCTV, workstation, networking, or conference-room build-out, which were delivered by other members of the Rizen team.

Remote-side support for a broader technology transformation, focused on identity, endpoint, and email security foundations:

  • Microsoft 365 tenant separation and migration
  • Microsoft Entra ID, identity and access management
  • Microsoft Intune enrollment and endpoint policy
  • MFA and Conditional Access configuration
  • Microsoft Defender security configuration
  • SPF, DKIM, and DMARC email authentication
  • Mobile application management and security remediation
View The Rizen Group case study →
Microsoft 365Entra IDIntuneDefenderDMARC

The Rizen Group — Client Engagement

Security & Audit Remediation

Worked through a structured remediation program covering identity, endpoint, and email security posture — turning audit findings into implemented controls without exposing client-specific findings or infrastructure.

  • Microsoft 365 and Entra ID security hardening
  • Intune-managed endpoint compliance and MFA enforcement
  • DMARC, SPF, and DKIM implementation for email integrity
  • Governance documentation to support compliance posture
  • Ongoing operational visibility and reporting
Entra IDIntuneDMARCGovernance

The Rizen Group — Client Engagement

Microsoft Intune MAM Rollout

Delivered a full mobile application management lifecycle for Android and iOS, protecting corporate data on personal and managed devices without a heavy-handed enrollment experience.

Design Pilot Test Validate Rollout
  • App protection policy design for Android and iOS MAM
  • Limited pilot group deployment and Company Portal setup
  • Validation and troubleshooting against real device conditions
  • Documentation and change management ahead of company-wide rollout
IntuneAndroid MAMiOS MAMCompany Portal

The Rizen Group — Client Engagement

IT Service Management Implementation

Stood up a NinjaOne-based ticketing workflow to replace ad-hoc email support, improving response consistency and giving the team real operational visibility.

  • Ticket board design with categories, statuses, and assignment rules
  • Shared mailbox integration and email-to-ticket intake
  • Domain allow-listing and notification templates
  • Routing rules, testing, and production rollout
  • Support workflow documentation and change management
NinjaOneITSMShared MailboxProcess Design

Interactive Insights

The portfolio, by the numbers.

A Power BI mindset applied to this page — real counts drawn from the work and credentials shown on this site, not arbitrary scores.

0
Featured Projects
0
Professional Domains
0
Certifications & Credentials
0
Education Milestones

Credentials by Domain

10 certifications and credentials, grouped by focus area.

  • AI & Emerging Tech — 5 (Oracle AI, Oracle GenAI, 3× PMI)
  • Cybersecurity — 2 (ISC2 CC, Cisco Junior Cybersecurity Analyst)
  • Data & BI — 1 (Microsoft PL-300)
  • Cloud — 1 (Oracle Cloud Infrastructure Foundations)
  • Governance & Delivery — 1 (Disciplined Agile Essentials)

Technology Stack by Category

Named technologies from Selected Work and Professional Identity, grouped by domain. Select a category to see the technologies behind it.

Cloud & Microsoft 3655
  • Microsoft 365
  • SharePoint
  • Exchange Online
  • Teams
  • OneDrive
Cybersecurity5
  • Microsoft Defender
  • SPF
  • DKIM
  • DMARC
  • Security Remediation
Identity & Access3
  • Microsoft Entra ID
  • MFA
  • Conditional Access
Endpoint Management3
  • Microsoft Intune
  • Android & iOS MAM
  • Company Portal
Governance & Compliance3
  • Audit Remediation
  • Technology Governance
  • Change Management
Business Intelligence3
  • Power BI
  • SQL
  • Excel & Reporting
IT Service Management3
  • NinjaOne
  • Ticket Routing & Rules
  • Notification Templates

Selected Work Overview

Which technology domains each featured project actually touched.

Project-to-domain coverage across the four Selected Work engagements. Scroll horizontally on small screens.
Project M365 Entra Intune Security Governance ITSM
Tayeh Capital Group
Security & Audit Remediation
Intune MAM Rollout
IT Service Management

Power BI Portfolio

A self-built recreation of the Executive Overview page from a synthetic, public-safe Cybersecurity & IT Operations demo dataset (Sep 2025–Aug 2026). No Rizen Group, client, tenant, ticket, identity, endpoint, audit, or security data is included — every record is fictional, built to demonstrate the DAX measures and report design.

650
Total Tickets
78.6%
SLA Attainment
32
Open Security Findings
94.2%
Endpoint Compliance

Security Findings by Severity

  • Critical — 13
  • High — 45
  • Medium — 58
  • Low — 34

Tickets by Category

Access & Identity135

Endpoint114

Microsoft 365112

Security91

Business App87

Hardware76

Network35

Current Focus

Building from Perth, Western Australia.

My current focus is creating value at the intersection of information systems, governance, cloud technology, data, cybersecurity, AI, and creative production.

IT GovernanceMicrosoft 365Entra IDIntune CybersecurityBusiness IntelligenceAI & Automation Music ProductionPerth Tech Market

Experience

The Rizen Group

Director of IT Solutions (Consulting) · 2025–Present

Kwesi Dukes serves as Director of IT Solutions with The Rizen Group, supporting clients across Microsoft 365, cloud technology, cybersecurity, identity and access management, endpoint management, and IT governance.

Working primarily from the remote technology side of Rizen's client engagements, Kwesi helps design, implement, secure, and support the systems that keep organizations operating behind the scenes — including Microsoft 365 tenant migrations, Entra ID and Intune administration, security and compliance remediation, mobile application management, technology governance, and ongoing IT operations.

Kwesi brings a business-focused approach to technology, combining hands-on technical experience with a background in business intelligence and information systems.

Visit The Rizen Group →

Education

Grounded in business and information systems.

Master of Information Systems Management

Business Intelligence — University of Arizona Global Campus

In Progress

Bachelor of Arts

Business Information Systems — University of Arizona Global Campus

2024

Featured Credentials

Credentials that support the work.

Microsoft PL-300

Power BI Data Analyst Associate

ISC2 CC

Certified in Cybersecurity

Cisco

Junior Cybersecurity Analyst

Oracle Cloud

OCI Foundations Associate

Oracle AI

OCI AI Foundations Associate

Oracle GenAI

Oracle Generative AI Professional

Disciplined Agile

Disciplined Agile Essentials

View All Credentials

PMI GenAI

Generative AI Overview for Project Managers

PMI Prompt Engineering

Talking to AI: Prompt Engineering

PMI Data Landscape

Data Landscape of Generative AI

Professional Philosophy

Dukes’ Three Pillars Framework

Lasting professional capability isn’t built from one thing. Education explains why. Certifications prove capability and currency. Experience develops the judgment to apply both when the answer isn’t in the textbook.

Education Teaches You Why. Education builds the “why” behind the work.
  • Builds the Foundation

    Provides the theoretical knowledge, models, and frameworks that explain how things work.

  • Develops Critical Thinking

    Strengthens your ability to analyze, question, and solve problems from first principles.

  • Provides Context

    Helps you understand the bigger picture, history, and why best practices exist.

See Education →
Certifications Prove Capability and Currency. Certifications demonstrate that you can do it — today.
  • Validate Your Knowledge

    Demonstrate that your skills and knowledge meet industry-recognized standards.

  • Stay Current

    Help ensure you remain aligned with current tools, technologies, and methodologies.

  • Build Credibility

    Communicate expertise and commitment to continuous professional growth.

View Credentials →
Experience Develops Judgment. Experience teaches you how to apply what you know when there is no textbook answer.
  • Applies Knowledge in Context

    Teaches you how to adapt, prioritize, and make decisions in real-world situations.

  • Builds Judgment

    Develops intuition, discernment, and the ability to navigate complexity.

  • Creates Impact

    Transforms knowledge and skills into results that create value for others.

Explore Selected Work →

The Three Pillars. One Foundation.

Build all three. Build durable professional excellence.

Education provides understanding. Certifications provide validation and currency. Experience develops application and judgment. Together, they create durable professional capability — no pillar replaces the other two.

Dukes' Three Pillars Framework — Education, Certifications, and Experience converging into one foundation under the Kwesi Dukes name.
The complete framework, from the original five-part series below.

Learn the why. Prove you’re current. Develop the judgment to apply it.
Build all three.

Kwesi in a professional workspace

How I Show Up

Dependable, curious, and calm inside the challenge.

Curiosity

I want to understand why something works, not simply follow the steps.

Ownership

When something is mine, I take responsibility for getting it across the line.

Service

Technology matters because of the people and organizations depending on it.

Creative Identity

Super Chef Beats & IIYOD.

Super Chef is my music identity — rooted in hip hop and R&B, built through production, engineering, writing, and the desire for my music to be remembered. IIYOD represents design, innovation, and creative technology.

Super Chef Beats logo IIYOD logo
Kwesi Dukes creative technology and music production studio featuring Akai APC64, Slate ML-1 microphone, M-Audio Keystation 61 MK3, Zoom UAC-232, Audio-Technica ATH-R50x headphones, Adam Audio DV3 monitors and Mac mini.

Western Australia

A New Chapter in Western Australia.

In 2026, I moved to Perth, Western Australia for love and legacy. After 45 years in America, moving across the world did not feel impossible — it felt like the next chapter for a lifelong nomad. Australia represents safety, opportunity, contribution, and building a life with my wife, Yas.

Perth journey photo Kwesi and Yas in Perth

Career & Life Timeline

The path keeps moving.

South Carolina

Born in Sumter

The beginning of a lifelong journey rooted in family, imagination, music, and movement.

Georgia & South Carolina

Atlanta, Irmo & West Columbia

Raised through the culture of the 80s and 90s — cartoons, comics, games, basketball, and creativity.

Technology Career

Systems, Data & IT

Built experience across information systems, testing operations, Microsoft 365, reporting, and support.

2024

Business Information Systems Degree

Completed a Bachelor of Arts in Business Information Systems at University of Arizona Global Campus.

2025–Present

Director of IT Solutions

Joined The Rizen Group, growing across Microsoft 365, cybersecurity, business intelligence, and governance work.

Certification

Microsoft PL-300

Earned the Power BI Data Analyst Associate certification, formalizing a data-driven approach to the work.

2026

Move to Western Australia

Relocated to Perth, Western Australia for love and legacy after 45 years in America.

In Progress

Master of Information Systems Management

Continuing graduate study in business intelligence while building Dukes Technology Group.

Building What's Next

Dukes Technology Group.

An emerging independent technology consulting initiative focused on helping small organizations make practical use of modern cloud, data, security, automation, and AI solutions.

Dukes Technology Group is Kwesi's independent entrepreneurial direction — a separate initiative from his current consulting role at The Rizen Group, not an affiliated company.

Visit Dukes Technology Group

Personal Notes

A few things I love.

Canon EOS RebelMicrosoft 365JoePerth PizzaPootie TangRiver City RansomDenver Nuggets

Connect

Let's build something meaningful.

For Perth opportunities, governance work, consulting conversations, music, creative projects, or collaborations, reach out anytime.